Help Centre
What kind of help do you need?
Need Urgent Help or Support?
Concerned about the Impact of your Mental Wellbeing on University
If you have academic concerns (missing seminars / lectures, consider yourself at risk of failing your course or considering leaving or deferring University) please contact your Personal Tutor or Programme Leader directly. Progression Team - Faculty Progression Officers who can help guide you through academic processes and put you in touch with the correct services to solve your problems.
Tel: 0191 515 2600 Web: https://sj.sunderland.ac.uk/student-information/support-services/progression-team/ Submit an enquiry via Compass
Emotional and Psychological Wellbeing
Your GP If you are not registered you can find your nearest GP by using thisNHS GP Finder.
University Counselling service Tel: 0191 515 2933 Email: : wellbeing@sunderland.ac.uk Web: https://sj.sunderland.ac.uk/wellbeing/
Samaritans - Confidential, non-judgemental emotional support for people experiencing feelings of
distress or despair
Tell: 116 123 (24 hour helpline)
Email: jo@samaritans.org
Web: www.samaritans.org
Mental Health Matters Tel: 0800 013 0626 (5pm-9am 24 hours weekends & Bank Holidays) Web: www.mentalhealthmatters.com
MIND www.mind.org.uk
Papyrus - A national UK charity dedicated to the prevention of young suicide. If you are a young person at risk of suicide or are worried about a young person at risk of suicide Tel: HOPELINEUK 0800 068 41 (9:00 am to 12 am (midnight) everyday Email: pat@papyrus-uk.org Web: www.papyrus-uk.org
Campaign Against Living Miserably(CALM) is the male suicide prevention charity. Tel: 0800 585858 - free, confidential helpline. Every day 5pm-midnight https://www.thecalmzone.net/
In a 'Mental Health' Crisis
If you have a mental health problem and are experiencing a mental health crisis you can contact your local NHS Crisis Resolution and Home Treatment Service. If you are under the care of a mental health team and have a specific care plan that states who to contact when you need urgent care, you should follow this plan.
| Crisis Resolution and Home Treatment Team | Contact Number |
|---|---|
| Sunderland | 0303 123 1145 or Freephone 0800 652 2867 |
| South Tyneside | 0303 123 1145 or Freephone 0800 652 2867 |
| Gateshead | 0191 814 8899 or Freephone 0800 652 2863 |
| Newcastle | 0191 814 8899 or Freephone 0800 652 2863 |
| Northumberland | 0303 123 1146 |
| North Tyneside | 0303 123 1146 |
| Hartlepool | 0800 0516 171 |
| Teesside | 0800 0516 171 |
| County Durham | 0800 0516 171 |
| Darlington | 0800 0516 171 |
| York | 0800 0516 171 |
In an emergency and in need of urgent support: Call 999 or 112